Privacy Policy
Company: BenjazHub (Benjaz Digital LTD)
Website: https://benjazhub.com.ng
1. Introduction
At BenjazHub, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile services, or engage with us as a customer, vendor, affiliate, or ambassador.
By using our website, registering as a vendor, purchasing products, or participating in affiliate/ambassador programs, you agree to the practices outlined in this policy.
2. Information We Collect
We collect information in the following categories:
(a) Customers
- Name, email, phone number, delivery address, billing details.
- Order history and payment details (processed securely via third-party gateways).
- IP address, device information, cookies, and browsing activities.
(b) Vendors / Sellers
- Business name, contact person, email, phone, bank account details.
- Business registration documents (if required).
- Product listings, sales reports, payout history.
(c) Affiliates & Ambassadors
- Name, email, phone number, bank account details for commission payouts.
- Performance tracking data such as referral clicks, conversions, and earnings.
3. How We Use Your Information
We use the data collected for:
- Order Processing: To confirm, process, and deliver customer orders.
- Vendor Management: To manage vendor stores, process payouts, and provide support.
- Affiliate & Ambassador Programs: To track referrals, calculate commissions, and process payments.
- Customer Support: To respond to inquiries and resolve issues.
- Marketing & Promotions: To send relevant offers, newsletters, and updates (you can opt out anytime).
- Security & Fraud Prevention: To monitor suspicious activity and protect accounts.
4. Sharing of Information
We may share your information only in the following cases:
- Service Providers: Logistics partners, payment gateways, IT support, and marketing providers.
- Legal Obligations: If required by law, regulation, or government authority.
- Business Transfers: If BenjazHub merges, sells, or acquires another business, your information may be part of the transferred assets.
We never sell personal data to third parties.
5. Cookies & Tracking
BenjazHub uses cookies and similar technologies to:
- Keep you logged in.
- Save your cart and preferences.
- Analyze website performance.
- Deliver personalized ads and promotions.
You can disable cookies in your browser settings, but some website features may not function properly.
6. Data Security
We implement strict technical and organizational measures to protect your data, including:
- Secure Socket Layer (SSL) encryption.
- Encrypted payment gateways.
- Limited access to sensitive vendor and customer data.
- Regular security audits.
However, no method of data transmission over the internet is 100% secure. We encourage users to keep login details safe.
7. Data Retention
- Customer order history is stored for accounting, legal, and tax purposes.
- Vendor, affiliate, and ambassador data is retained as long as they are active partners.
- Inactive accounts may be deleted after a reasonable retention period, unless required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Opt out of marketing communications.
You can exercise these rights by contacting us via support@benjazhub.com.ng.
9. Vendors, Affiliates & Ambassadors – Special Notice
If you are a vendor, affiliate, or ambassador on BenjazHub:
- Your business/store information may be visible to customers (e.g., store name, ratings, reviews).
- Your performance and payout history will be stored for compliance and record-keeping.
- Affiliates and ambassadors’ promotional activities must comply with Nigerian law and BenjazHub’s Terms & Conditions.
10. Children’s Privacy
BenjazHub is not directed to children under 18. We do not knowingly collect personal data from minors. If discovered, such data will be deleted immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new features, business practices, or legal requirements. Updates will be posted on this page with a new “Effective Date.”
12. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, please contact us at:
Email: support@benjazhub.com.ng
Website: https://benjazhub.com.ng